http://pulse2.com/2007/12/12/amazoncom-invests-in-bill-me-later-online-bill-payment-market-heating-up/ Thu, 24 May 2012 15:01:32 +0000 hourly 1 http://wordpress.org/?v=3.3.2 http://pulse2.com/2007/12/12/amazoncom-invests-in-bill-me-later-online-bill-payment-market-heating-up/#comment-12204 billmelater_giving_me_runaround Fri, 11 Apr 2008 04:24:53 +0000 http://pulse2.com/2007/12/12/amazoncom-invests-in-bill-me-later-online-bill-payment-market-heating-up/#comment-12204 Maybe, I should contact Hillis/Slack Settlement people about this billmelater and equifax unholy marriage. Someone is scamming someone...Could be another class action suit in the making... Maybe, I should contact Hillis/Slack Settlement people about this billmelater and equifax unholy marriage. Someone is scamming someone…Could be another class action suit in the making…

]]> http://pulse2.com/2007/12/12/amazoncom-invests-in-bill-me-later-online-bill-payment-market-heating-up/#comment-12202 billmelater_giving_me_runaround Fri, 11 Apr 2008 04:17:07 +0000 http://pulse2.com/2007/12/12/amazoncom-invests-in-bill-me-later-online-bill-payment-market-heating-up/#comment-12202 Billmelater.com is totally untrustworthy and does not care about customers. They only care about taking your money. It is just impossible to get them to correct a mistake. Their reps and supervisors just repeat the same thing each and every time from some script."We are not responsible..call the merchant." Anyways, lets begin with this, I was entitled to a free product from Equiifax due to Hillis/Slack Settlement and picked the billmelater option without realizing that I was openning an account with billmelater.com. I realized I made a mistake in the payment option and cancelled the order 2 days later with the Equifax. Equifax told me I would not be charged. However, I received a email from billmelater.com that a bill was on the way. I immediately called billmelater.com on it to inform them of the cancellation. billmelater.com keeps saying that they already paid Equifax the money and I would have to call Equifax and have Equifax refund the money back to billmelater.com. This did not make sense to me but I went along and called Equifax on it and told them that what billmelater.com told me, that billmelater.com wanted their money back from Equifax for the cancelled order. Equifax in turn, maintains that they never got money from billmelater.com for the cancelled order and to call billmelater.com back to inform them that the order was cancelled and to adjust the bill. So here I am getting the run around calling billmelater.com and Equifax back and forth with each sticking to their story that...we paid them...tell them to give it back to us...no..no.. we did not get any money...tell them to adjust your account..so and so on. Now, I am so frustrated that I reported billmelater.com to BBB because I think billmelater.com is pulling a scam in trying to collect money they are not entitled to. I am thinking of reporting Equifax to the BBB too. They are just as guilty as billmelater.com because Equifax website promises to take care of their customers but all I got was run around. Billmelater.com is totally untrustworthy and does not care about customers.
They only care about taking your money. It is just impossible to get them to correct a mistake. Their reps and supervisors just repeat the same thing each and every time from some script.”We are not responsible..call the merchant.”
Anyways, lets begin with this, I was entitled to a free product from Equiifax due to Hillis/Slack Settlement and picked the billmelater option without realizing that I was openning an account with billmelater.com. I realized I made a mistake in the payment option and cancelled the order 2 days later with the Equifax. Equifax told me I would not be charged. However, I received a email from billmelater.com that a bill was on the way. I immediately called billmelater.com on it to inform them of the cancellation. billmelater.com keeps saying that they already paid Equifax the money and I would have to call Equifax and have Equifax refund the money back to billmelater.com. This did not make sense to me but I went along and called Equifax on it and told them that what billmelater.com told me, that billmelater.com wanted their money back from Equifax for the cancelled order. Equifax in turn, maintains that they never got money from billmelater.com for the cancelled order and to call billmelater.com back to inform them that the order was cancelled and to adjust the bill. So here I am getting the run around calling billmelater.com and Equifax back and forth with each sticking to their story that…we paid them…tell them to give it back to us…no..no.. we did not get any money…tell them to adjust your account..so and so on. Now, I am so frustrated that I reported billmelater.com to BBB because I think billmelater.com is pulling a scam in trying to collect money they are not entitled to. I am thinking of reporting Equifax to the BBB too. They are just as guilty as billmelater.com because Equifax website promises to take care of their customers but all I got was run around.

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