Amazon.com Explains Cause and Apologizes For Outage
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Amazon.com, Inc. (NASDAQ:AMZN) has apologized for an outage that took place last week on websites that run on Amazon Web Services (AWS). Reddit.com was especially affected by the outage. The problem started around 12:47AM on April 21st at the Elastic Block Store (EBS) that houses some of Amazon.com’s cloud computing servers. The problem was caused by a single Availability Zone on the East Coast and it was caused by a human error.
To ameliorate their cloud computing services and prevent this from happening again in the foreseeable future, Amazon is going to add multiple Availability Zones. Amazon is offering a 10 day credit that is “equal to 100% of their usage of EBS Volumes, EC2 Instances and RDS database” for those who were affected.