Oracle Acquires Call Center Software Company InQuira


Oracle Corporation (NASDAQ:ORCL) has acquired call center software company InQuira. Call centers use InQuira software to help their call center agents provide customer service. InQuira customers include 3M, Sprint Nextel, Yahoo!, and Bayer. This is Oracle’s way of effectively competing against Salesforce.com in the call center space. [Reuters]

This article was written by Amit Chowdhry. You can follow me at @amitchowdhry or on Google+ at
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