Wal-Mart To Add “Scan & Go” To 12 More Markets
Wal-Mart is tripling the number of U.S. stores that will support the Scan & Go program. Scan & Go lets shoppers scan items with their iPhones and pay at self-checkout counters. Scan & Go will be in over 200 stores, which is up from 70. The pilot began at a store near their headquarters in Bentonville, Arkansas in late 2012. From there, the program expanded to Atlanta.
Wal-Mart is slowly rolling out the program and has a while to go until the service is available at all of their 4,000+ stores in the U.S. Around 1,500 Wal-Mart stores have self-checkout lanes, but they plan to add self-checkout to another 1,000-1,500 stores this year.
“We want our customer feedback to dictate the experience,” stated Gibu Thomas, Walmart Global eCommerce’s senior vice president of mobile and digital. “You’ll see this roll out to more markets.”
Currently Scan & Go is only supported on Apple devices, but an Android version will be out soon. It is likely that Wal-Mart will integrate digital coupons into the service.
Some of the markets that will get Scan & Go this year will include Denver, Colorado; Phoenix, Arizona; Omaha, Nebraska; Dallas and Austin, Texas; Oklahoma City, Oklahoma; Tulsa, Oklahoma; Wyoming; Bozeman, Montana; Seattle, Washington; San Jose, California; and Portland, Oregon.This article was written by Amit Chowdhry. You can follow me at @amitchowdhry or on Google+ at +AmitChowdhry