Tesla Motors Inc (TSLA) reportedly having charging issues in Norway

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Tesla Motors Inc (NASDAQ:TSLA) is reportedly dealing with charging issues in Norway due to extremely cold temperatures. Apparently the charging cables supplied with the car are not able to provide a charge in below-zero temperatures. One Tesla Model S owner was stuck with a dead battery around 100 miles from the closest Supercharger. Problems with chargers in Norway is a big deal because they are one of the top European countries for Tesla purchases.

“There have been reports of batteries dying far from recharging stations,” stated Peter Bardenfleth-Hansen, Tesla’s Northern European sales head. He apologized to customers for the inconvenience and that they were “trying hard to resolve this.”

Tesla spokesperson Esben Pedersen said that their recharging system is “too sensitive” for Norway’s electricity network. Norway uses a slightly different adapter than other countries in Europe and the U.S.

Members in the Tesla Motors Club forum reported that they also have dealt with small cold-weather issues like foggy windows and parking sensors that are confused by the snowfall.

[Source: The New York Times]

This article was written by Amit Chowdhry. You can follow me at @amitchowdhry or on Google+ at

Tesla Motors Inc (TSLA) reportedly having charging issues in Norway Comments

  1. MovingMagic says:

    wrong. This issue has nothing to do with low temperature. Its cause was found to be the difference in power supply in Norway compared to the US.

  2. Jim says:

    Tesla has been selling cars in Norway like hotcakes, despite the fact that Tesla has been an epic fail in Norway.

    Again Tesla is being reactive, rather than proactive. Tesla did not properly research and test the Norway power grid in Norway. Tesla again has made faulty designs. Tesla improperly designed its charger system, for the Norway power grid.

    Tesla engineering, customer service and support has been an epic failure in Norway. Despite customers complaining for several weeks, the problems went unresolved. Disgruntled customers went to the media because Tesla did not resolve the issues. Despite major problems for several weeks, management claimed that they were unaware of the problems until it hit the headlines. So there are also major communication problems at Tesla. Tesla is trying to put a Band-Aid on the problem in Norway, with a software update.

    It’s much like the problems with the faulty charge connectors in the US being a fire hazard was not being properly addressed even though the problems were apparent for many months. Tesla didn’t issue a recall until after the authorities were notified of the fire hazard and injuries from their defective products. Tesla tried to put a Band-Aid on the problem with a software update, but a Band-Aid was insufficient and the update allegedly had a dangerous fault that in some cases could increase the fire hazard. The software update was supposed to reduce the current when a fault was detected, but allegedly in some cases the current was increase when a fault was detected. Apparently they rushed the software, so it had dangerous glitches. The software update was insufficient, so they recalled almost 30,000 Tesla S’ to replace adapters. The upgraded adapters will likely significantly help reduce the risk of a fire hazard, but it still does not fix the underlying problem. Tesla skimped on safety on some of the charge connector designs. Some of the Tesla charge connectors are prone to overheating, melting and burning. Tesla isn’t taking the safety hazards seriously, it is playing semantics and blame games. Tesla is trying to scapegoat its design problems, on faulty house wiring and faulty outlets. While there undoubtedly are and will be some house wearing and wall outlet issues, that should not be used as a red herring to draw attention away from faulty Tesla designs. Most of the charge connector failures I have seen, have been the fault of Tesla’s charge connections. Not house wiring or wall outlets.

    Tesla is a greedy corporation that skimps on safety. Tesla and their minions are very vindictive and hate constructive criticism, skeptics and safety advocates.

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