Facebook will make ‘Look Back’ videos for deceased users following requests

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Earlier this month, Facebook CEO Mark Zuckerberg
responded to a request from Josh Berlin. Berlin wanted a “Look Back” created for his deceased son Jesse. The “Look Back” videos are a montage that contain popular photos, stories, and posts for each user. Facebook created this feature as part of their 10th anniversary. Facebook will create “Look Back” videos at the request of users that have lost a family member if he or she used to be on Facebook. 

Facebook also made a change to the way it maintains accounts of users who have passed away. Instead of changing accounts to a special memorial status after a user passes away, the company will now preserve their account.

“Starting today, we will maintain the visibility of a person’s content as-is. This will allow people to see memorialized profiles in a manner consistent with the deceased person’s expectations of privacy. We are respecting the choices a person made in life while giving their extended community of family and friends ongoing visibility to the same content they could always see,” stated Chris Price and Alex DiSclafani of the Facebook Community Operations team. “Changes like this are part of a larger, ongoing effort to help people when they face difficult challenges like bereavement on Facebook. We will have more to share in the coming months.”

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