6 New Relic services that are worth checking out (Sponsored)

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New Relic is one of the fastest-growing software analytics startups today. Many investors consider New Relic as one of the most highly anticipated tech startups that is expected to go public within the next couple of years. The company was founded by Lewis Cirne in 2008 and he currently serves as the CEO of the company. New Relic uses a software-as-a-service (SaaS) model for its customers to monitor web and mobile apps in real-time. New Relic’s services can run in the cloud, on-premise, or a hybrid of both.

Cirne started working professionally as an Apple employee in 1993. In 1998, Cirne decided to go the entrepreneurial route by starting a company called Wily Technology. Wily was one of the first companies to offer web application performance management, which provides visibility for live production applications. Wily was acquired by Computer Associates (CA) several years ago. Cirne said that New Relic is considered his do-over in the same market.

New Relic raised around $175 million in funding, according to Crunchbase. The company’s application performance management and real user monitoring services support Ruby, Java, .NET, PHP, Python, and Node.js. The mobile monitoring solutions support iOS and Android applications.

Currently New Relic offers six core services that are game-changers in enabling executives to focus on running their business instead of having to worry about application performance:

1.) New Relic Platform
New Relic Platform is a powerful and OPEN platform for monitoring an entire stack. There are over 100 plugins in the New Relic platform ecosystem such as MySQL, Redis, MongoDB, Riak, and CouchDB. The New Relic Platform service lets you easily build plugins to collect and visualize the data that you want with rapid deployment. Here is a demo of how it works:

2.) New Relic Browser
New Relic Browser is a service that collects data from the browsers of your users so that you can understand their experience with your software. The service gives you deep visibility and actionable insights into the front-end code of your website including browser page load times, Ajax timing, and JavaScript Errors. It also provides performance breakdowns based on browser and geography.

New Relic Browser will show you which servers are having capacity issues so that you can take corrective action. As a user of New Relic Browser, you can receive alerts for server health issues, including CPU utilization, memory utilization, disk capacity, etc.

3.) New Relic Insights
New Relic Insights is one of the company’s newest services. It is a real-time analytics service that can collect, store, and present data directly from modern software and can transform it into insight about customers and applications. New Relic Insights can process trillions of events from web and mobile software so that customers can quickly answer the most important business questions. New Relic Insights utilizes the company’s Big Data database platform to provide visualization on billions of events with a median response time of only 16 milliseconds.

4.) New Relic Mobile
New Relic Mobile is a mobile monitoring solution that can find problems within your mobile apps so that you can fix them quickly, which leads to positive reviews. By saving time in determining issues, you can focus on developing new features and growing your user base. New Relic Mobile lets users track activity, get alerts, and set up custom metrics. New Relic Mobile informs you about the devices and operating systems to focus on by tracking user activity. New Relic also tracks network performance so that you can determine what telecommunication companies may be struggling with your app.

5.) New Relic Servers
New Relic Servers offers server monitoring from the app’s perspective. The tagline for this service is “How do you know the application is healthy if you can’t see the server it’s running on?” New Relic Servers lets you see which servers are having capacity issues. The service also tracks server health availability in cloud, physical, or hybrid environments.

6.) New Relic Application Performance Monitoring (APM)
New Relic’s Application Performance Monitoring (APM) lets you see all of your application performance trends in one place. It shows page load times, error rates, slow transactions, and a list of servers that are running the application. The browser monitoring provides an overview of your application’s performance from your real user’s perspective based on your browser page load times, browser transactions, Ajax timing, and JavaScript errors. SQL queries can track the exact SQL statements that are slowing down your website. New Relic APM will also show samples of the worst performing SQL and the context to understand exactly where the SQL is used in your code and how to fix it.

Cirne said that his inspiration for New Relic was Apple’s release of the iPhone. He said that the iPhone was the first smartphone that he had seen where you could set up the device in the comfort of your own home. You didn’t have to wait for somebody in the AT&T store to “press a bunch of cryptic keys and install a SIM card and go away behind the desk and say ‘ok your phone is ready.'” He said that Apple decided in how somebody takes the product out of the box and falls in love with the product without any help. Cirne believes that enterprise software should be the same way. He believed New Relic should not have to hire people to go on-site to show them how to get going with the software. The software should educate the customer on its own. By saving money from having to hire salespeople, this could reduce the cost of the product and still have a more profitable company.

We are winding down our Mobile App Monitoring series with New Relic that was put together as part of a sponsorship opportunity. We want to thank New Relic and our friends and MediaSmith for facilitating the arrangement. If you are interested in a partnership series with Pulse 2.0, please contact Amit Chowdhry or Shan Sadiq at info@pulse2.com.

This article was written by Amit Chowdhry. You can follow me at @amitchowdhry or on Google+ at
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