General Motors Company (GM): Chevy Malibu ranked high on J.D. Power quality survey
The Chevrolet Malibu managed to beat the Toyota Camry in one of the most prestigious lists by J.D. Power & Associates. General Motors, the parent company of Chevrolet, won six model segments, which is the most of any automaker as part of the annual Initial Quality Study released today.
Three out of GM’s four U.S. brands ranked above industry-average quality. The top-selling Chevy lineup was ranked 6th overall behind Hyundai and Toyota among the mainstream brands. Hyundai and its Kia affiliate had 5 models win segments.
General Motors was a leader in the study for the second year in a row. Toyota reasserted control in the rankings that it dominated for most of the 28 years that J.D. Power conducted the consumer research survey. The Toyota brand was ranked fifth in quality in the survey, which is up from sixth last year. The Lexus luxury line was ranked third behind Porsche and Jaguar.
GM has recalled around 20 million vehicles this year so far and is currently facing a $10 billion lawsuit. However, the survey believes that the recalls are more about the company’s past rather than its future. J.D. Power tracks the number of consumer complaints per 100 vehicles in the first 90 days of new vehicle ownership.
In this report, the Chevy Malibu placed first for initial quality in the mid-size car market. This was followed by the Hyundai Sonata and the Toyota Camry. GM was at the top in three SUV categories. It was given the top rank for compact SUVs with the GMC Terrain followed by its Chevy Equinox vehicle and the Toyota FJ Cruiser.
Stock Tag: General Motors Company (NYSE:GM)