How To Make Apple Store Appointments

Updated October 9, 2013

The other day I walked into the Genius Bar without an appointment.  I was able to get my iPod fixed, but I had to wait a long time.  Before leaving, I forgot to ask how how to make a Genius Bar appointment without having to call.  How do I make Apple Store appointments?


Aside from calling your local Apple Store and making an appointment, there are a couple of other ways to make an appointment.

1.) Apple Store App

a.) Download the Apple Store app from iTunes.  Tap on the Stores button at the bottom.

b.) Select the closest store near you under “Nearby Stores”

c.) Tap on “Genius Bar.”

d.) Select the Apple product that you need help with (Mac, iPod, iPhone, or iPad).

e.) Select the day and time.

2.) You can also make an Apple Store appointment through the Apple website.

a.) Go to the Apple Retail Store website.

b.) Click on “Make A Reservation.”

c.) Select A State

d.) Select A Store

e.) Select the product that you need help with

f.) Pick the time-slot