Tag Archives: Dustin Curtis
Justin Bieber Uses 3% Of Twitter’s Infrastructure
“At any moment, Justin Bieber uses 3% of our infrastructure. Racks of servers are dedicated to him. – A guy who works at Twitter
Dustin Curtis
dcurtis
A Twitter employee talking to designer Dustin Curtis said that Justin Bieber uses 3% of Twitter’s infrastructure resources. The tweet is no joke and it makes sense because Bieber is constantly a trending topic. [Gizmodo]
Categories Dustin Curtis, Justin Bieber, Twitter
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American Airlines Employee Fired For Responding To Website Complaint
American Airlines has fired an employee that responded to a customer complaint personally. An American Airlines customer named Dustin Curtis complained about using the AA.com website and wrote a complaint on his blog. Curtis even suggested how American Airlines should redesign their website on his blog. And I can honestly say I do like Curtis’ design much better. Below is a screenshot (click to enlarge):
A commenter that replied to the blog post going by “Mr. X” agreed with Curtis but also complained about the internal culture of the company. Mr. X told Curtis that he was improving the website but said it was slow a process. But Mr. X was violating an NDA that he signed with America Airlines. Due to the violation, Mr. X was fired.
America Airlines rejected Curtis’ claims that the company website does not satisfy customers. An American Airlines spokesman said that 90% of customers rate the website as “good” or “excellent.”
Categories American Airlines, Dustin Curtis
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