Hudson, New York based hotel Union Street Guest House had a strange policy when it came to social media. The hotel said that it would fine the bride and groom $500 for every negative review left on Yelp. The policy was described as a solution to unappreciative guests. The hotel backtracked on the warning and said it was just a joke.
Google may have passed the antitrust review with the Federal Trade Commission last year, but Yelp Inc (NYSE:YELP) claims that Google is manipulating U.S. search results in favor of Google+ over Yelp, according to leaked documents sent to TechCrunch. The documents suggest that when people search for a restaurant name, Google Places and other Google services appear at the top even when the user includes “Yelp” in the search keywords.
Yelp will soon let users add video reviews to their profiles through the Yelp mobile app. The videos can be between 3 and 12 seconds long and are intended to complement reviews rather than serving as standalone assessments.
On Tuesday, Yelp announced a new reservation service that would be free to participating restaurants. This service competes head-on against OpenTable. Yelp would power the online reservations made from a restaurant’s business listing on Yelp on mobile devices or desktops. These restaurants would also get a free widget to allow visitors to book reservations through their own websites.
Yahoo! Inc. (NASDAQ:YHOO) has partnered with (NYSE:YELP) to integrate local data into search experience on the desktop and mobile. Yelp’s ratings and user photos will be aggregated into Yahoo! search as a result.
Continue reading →
A group of Yelp Inc (NYSE:YELP) reviewers have filed a class action lawsuit against the review website claiming that they should be treated like employees. The reviewers believe they should be paid. Yelp told Circa that this is a “textbook example of a frivolous lawsuit.”
Continue reading →
Yelp has added the ability to post reviews from your phone to a business page using the “add review” button. Prior to the changes, Yelp users could only draft reviews for being published later. This is especially useful when you want to review an establishment while you are actually there or shortly after. The new version of Yelp will also let you see photos from each business with the reviews. Photos can be viewed from the business page using a quick swipe down.