Explains Cause and Apologizes For Outage

Posted Apr 29, 2011, Inc. (NASDAQ:AMZN) has apologized for an outage that took place last week on websites that run on Amazon Web Services (AWS). was especially affected by the outage. The problem started around 12:47AM on April 21st at the Elastic Block Store (EBS) that houses some of’s cloud computing servers. The problem was caused by a single Availability Zone on the East Coast and it was caused by a human error.

To ameliorate their cloud computing services and prevent this from happening again in the foreseeable future, Amazon is going to add multiple Availability Zones. Amazon is offering a 10 day credit that is ?equal to 100% of their usage of EBS Volumes, EC2 Instances and RDS database? for those who were affected.

[Yahoo! News]