Apple employee admits iPhone often won’t deliver texts when you switch to Android

Posted May 14, 2014

If you have switched from the Apple iPhone to Google Android, you may notice that you receive messages later or never at all. An Apple customer support employee has now acknowledged that “a lot” of users are having this problem. There does not seem to be any kind of fix either.

“Apple is punishing you for ditching your iPhone by cutting you off from your friends, and they want to make it feel like you need to be on an Apple device to talk to the people you care about,” said Fast Company.

The problem is that iMessage is not the same as a regular mobile phone text. It is a different system so text messages get “stuck” briefly or permanently inside iMessage when they are directed to someone that has switched their number to an Android phone because it is trying to find your old and inactive iMessage address. Apple’s engineering team is working on the issue, but apparently does not have any idea on how to fix it. If you plan to switch to Android, here is a tip from BusinessInsider:

“Go to Settings > Messages and turn off iMessage if you plan to transfer your SIM card or phone number from an iPhone to a device that doesn’t support iMessage. If you don’t, other iOS devices might continue to try to send you messages using iMessage, instead of using SMS or MMS, for up to 45 days.”