Apple agrees to fix on-off buttons for iPhone 5

Posted Apr 26, 2014

Apple Inc. (NASDAQ:AAPL) has agreed to fix some older iPhone 5 smartphones that have flawed on-off buttons. There is a “small percentage” of iPhone 5 models manufactured through March 2013 that may have on-off buttons that stop working or work intermittently. “Apple will replace the sleep/wake button mechanism, free of charge, on iPhone 5 models that exhibit this issue and have a qualifying serial number,” said Apple on its website.

There is a support page with instructions for iPhone 5 owners with a way to check series numbers to determine if the device qualifies for a free repair. Apple started this process on Friday in the U.S. and Canada. It will begin in other countries on May 2nd.

You may remember that Apple dealt with iPhone 4 reception problems in the middle of 2010 as part of a campaign that was dubbed “Antennagate.” Apple had to address the issue after Consumer Reports recommend that the iPhone 4 was not recommended due to signal loss issues due to a design flaw. Apple said that the issue was overblown and offered free cases to fix the issue.