AT&T Bills Will Now Be In Video Form

Posted Dec 5, 2012

AT&T is starting to explain your monthly costs in your bill with a simple video.  The video will be customized for a given billing cycle.  Your own number and account information will be inserted into an overview that lists what each line means like “one time charges” and “total voice usage.”

AT&T will be shooting video bills to all of their Wireless and U-Verse customers by early 2013.  AT&T clearly has a lot of work to do since they are rated the worst carrier in customer satisfaction according to Consumer Reports.