Capillary Technologies is a Bangalore based social CRM company that has raised $4 million in funding from American Express Ventures. Capillary has plans to use the funding to expand into the U.S., Middle East, China, and Australia. Capillary has now raised a total of $20 million.
American Express will offer Capillary’s software-as-a-service CRM to small and medium businesses in the U.S. The two companies launched a similar partnership in Singapore in the past year.
Capillary has around 100 million customers on their cloud CRM across 150 brands and 10,000 stores.