Golden Gate Capital has bought a majority stake in LiveVox. LiveVox is a cloud contact center solutions service that is based in San Francisco, California. The terms of the deal were undisclosed.
?This is a very exciting new chapter for our company, and we are thrilled that a world-class investment firm such as Golden Gate Capital has recognized the growth potential in our business,? stated LiveVox CEO Louis Summe. ?This is a strong endorsement for LiveVox and our highly talented workforce, and we look forward to taking advantage of the unique perspective and industry insight that Golden Gate will bring to our company as we continue to expand our product offering and global customer base. We believe Golden Gate is the ideal partner to help us to continue on our strong growth trajectory.?
LiveVox was founded in 1999 and offers services like predictive dialing, ACD, IVR, call recording, and business analytics. LiveVox works with over 175 clients across various industries.