Motorola customer support has started to contact some of the XOOM device owners about 4G LTE upgrades taking place. 4G LTE upgrades are spreading across Verizon’s XOOM customers. Below is the full text:
Thank you for submitting your Motorola Xoom for the 4G LTE upgrade. You should have recently received a package in the mail with instructions and materials for returning your device for the upgrade.
Our records indicate that we have not yet received your Motorola Xoom. If you are still interested in upgrading your Motorola Xoom, this is a friendly reminder to please follow the instructions provided in your upgrade package and ship your device back for the upgrade.
If you have already shipped your device back to us, please contact us at 1-800-734-5870 and one of our support specialists will assist you with tracking and completing your order.