Oracle Acquires Call Center Software Company InQuira

Posted Jul 31, 2011

Oracle Corporation (NASDAQ:ORCL) has acquired call center software company InQuira. Call centers use InQuira software to help their call center agents provide customer service. InQuira customers include 3M, Sprint Nextel, Yahoo!, and Bayer. This is Oracle’s way of effectively competing against Salesforce.com in the call center space. [Reuters]