Today RIM had to deal with a service outage that affected BlackBerry users across 3 continents. “Some users in Europe, Middle East & Africa are experiencing issues with their BlackBerry service,” said the company. “We are investigating and apologize for any inconvenience.”
RIM fixed the problem a few hours later and apologized to their customers for the outage. It is unknown what caused the problem and how many people were affected. About a year ago, RIM had the worst system failure in their history. The cause of that outage was because of traffic-directing hardware at one of their European servers had failed. That outage lasted several days and tens of millions of people were affected.