Sprint Corporation (S) closes call centers, lays off 200

Posted Mar 19, 2014

Sprint Corporation (NYSE:S) announced in January that there will be layoffs. Now Sprint is going to lay off 200 employees and shut down its Overland Park based call center. The layoffs were done because of greater company efficiency, improved service and a changing marketplace. The layoffs affected management and non-management employees.

The employees were notified on Tuesday and were allowed to go home for the day. Employees that desired to stay will continue to work through March 25th and will be paid through April 8th. These employees will be eligible for additional pay and benefits. Sprint also shut down call centers in Sacramento, Calif., and Elmsford, New York.

There was also closings reported in Fort Worth, Texas, and Orlando, Florida. Sprint will be cutting 1,550 total customer service jobs. Sprint said in August that it would cut around 800 jobs and around 50 of the positions were in Overland Park. Sprint has spent over $165 million in severance and other expenses as part of the layoffs in Q4.

[Source: BizJournals]