Sprint Corporation (S) Is Cutting 800 Customer Service Jobs

Posted Aug 28, 2013

Sprint Corporation (NYSE:S) has plans to cut around 800 customer service jobs as they get acquired by SoftBank Corp.  This news follows the shutting down of the Sprint Nextel 2G network.  Roughly half of the cuts are going to affect employees in Texas, including Fort Worth, Temple, and Irving.

Sprint Corporation (NYSE:S) notified most of the employees on Thursday.  A smaller number of employees have not been notified yet.  The jobs are being cut due to a decrease in customer service complaints and drops in calls tied to Nextel.

“The action is a result of organizational adjustments being made to meet the changing needs of our business,” stated Sprint spokeswoman Melinda Tiemeyer in an interview with BizJournals.  Sprint has 40,000 employees and 7,000 of them are local in Kansas City.

Sprint’s Nextel network shutdown contributed around $430 million of the company’s Q2 operating loss.  SoftBank made a deal to buy 78% of Sprint for $21.6 billion last month.  Sprint will be using that cash for their 4G LTE network deployment.