Sprint customers in Minnesota may be eligible for a refund if they had a cellphone contract extended without their knowledge. A legal settlement was made today that entitles those who got locked into a 2 year contract extension without their permission to an early termination fee refund. State Attorney General Lori Swanson said that the office will accept claims until March 15.
There are about 400,000 potential Sprint customers that are eligible for the settlement. Initially Swanson filed for $25,000 per incident but ended up settling for refunding the termination fees. Sprint Nextel accepted the settlement without admitting that they had done anything wrong.
The 2 year contract extensions were made without the consent of customers even when they made minor changes to their accounts such as changing the number of minutes.