Square launches digital receipt tool Feedback

Posted May 14, 2014

Square, the popular mobile payments company, has launched Square Feedback today. Square processes over 10 million digital receipts every month and the company said it should “add value to the customer experience.”

Square Feedback lets customers leave comments and it allows sellers to respond directly. Customers can select receipts via e-mail or text and sellers receive an e-mail alert whenever a customer leaves a comment.

The service launched this week and there is a 30-day free trial for interested businesses. After the trial, there is a $10 per month cost.