T-Mobile announced last night that they may have a chance to retrieve data that was lost on Sidekick devices. The data loss was originally caused by a server failure by Microsoft Corporation (NASDAQ:MSFT) subsidiary Danger Inc. “Recent efforts indicate the prospects of recovering some lost content may now be possible,” stated a report by T-Mobile.
For those of you whose data is permanently lost, there will be a $100 customer appreciation card towards T-Mobile products or services. The customers that have lost data will be notified in the next 14 days whether that can be any retrieval. T-Mobile and Danger worked diligently throughout the work-day yesterday to retrieve the data.
During the Sidekick’s instability period, T-Mobile halted the sales of the device. While Danger and T-Mobile worked on restoring the servers, Sidekick users were encouraged not to take out the battery from the device or reset it.