The Federal Communications Commission wants 911 emergency services to start accepting text messages. About 70% of calls made to 911 are from mobile phones and people tend to prefer text messages over calling.
The FCC Chairman Julius Genachowski also pointed out that sometimes calling 911 can put people in danger. During the shooting at Virginia Tech, students tried to text 911 for help, but they were unable to get help. The FCC is also pushing the ability to have people send videos and photos to 911.