Zendesk has raised $19 million in Series C led by Matrix Partners with participation from Benchmark Capital and Charles River Ventures. Zendesk has raised a total of $25.5 million thus far.
Zendesk is a help desk and support ticketing website that launched in 2008. Zendesk gives companies a way to manage incoming support requests from customers. Some of their customers include Yammer, Twitter, Groupon, Foursquare, MSNBC, Sony Music, etc. They are adding 20 new customers per day.
Zendesk is launching Facebook integration soon. The price of using Zendesk ranges from $9 to $59 per support agent per month and a one month free trial. The funding will be spent on sales and marketing.