- HelpSystems — a global provider of IT operations management and security — announced it received an investment from TA Associates and Charlesbank
HelpSystems, a global provider of IT operations management, security, and analytics solutions, announced recently that leading private equity firms TA Associates and Charlesbank Capital Partners have signed a definitive agreement to become additional investors.
This investment will enable HelpSystems to continue its path of global growth. These firms are joining existing investors HGGC, management, and employees. And the financial terms of the transaction were undisclosed.
“Today marks an important milestone for HelpSystems as we continue to make significant strides in providing the highest quality products and service offerings to our dedicated global customer base,” said Kate Bolseth, Chief Executive Officer of HelpSystems. “Having the ability to bring aboard two highly talented, long-term and well-respected growth investors such as TA and Charlesbank, both of whom are fully aligned with and supportive of our business model, is truly a unique opportunity that we believe will accelerate our growth trajectory and help us expand into additional emerging and opportunistic markets. We are honored to welcome both of these firms to the HelpSystems family, and look forward to benefiting from their complementary array of resources and skills.”
Originally founded in 1982, HelpSystems is a leading provider of systems and network management, business intelligence, and security and compliance solutions.
“HelpSystems has grown and transformed significantly over the past few years, expanding its cybersecurity business and enhancing its leading cross-platform, automation and secure data transfer products,” added Harry Taylor, a Managing Director at TA Associates — who is joining the HelpSystems Board of Directors.
HelpSystems’ software and services monitor and automate processes, encrypt and secure data, and provide access to the information that large organizations need every day.
“We have been impressed by the company’s strong reputation with its customers, as well as its vibrant corporate culture. We look forward to supporting their track record of organic growth, as well as inorganic growth as an acquirer of strategic companies,” explained TA Associates Senior Vice President Michael M. Libert — who will also join the Board.
HelpSystems maintains offices around the world with customers ranging from small businesses to Fortune 100 companies.
“We are excited to be investing in this terrific company and its deep and talented management team,” commented Hiren Mankodi, a Managing Director at Charlesbank Capital Partners — another executive who is joining the company Board of Directors. “HelpSystems is well-positioned for continued growth, and we look forward to building on its momentum and its broad suite of IT products and solutions for its expanding customer base.”
HelpSystems is also known for aligning IT and business goals to help organizations build a competitive edge. And HelpSystems’ software and services monitor and automate processes, encrypt and secure data, and provide easy access to the information people need.
“Our partnership with HGGC has helped us innovate and deliver a broader, stronger solution set to our customers,” noted Jim Cassens, President of HelpSystems. “HelpSystems has doubled in size every few years, and we believe that there are significant opportunities to further broaden our portfolio for our more than 17,000 customers. With this additional investment from TA and Charlesbank, we will seek to carry on our well-known tradition of listening closely to customers and delivering exceptional software that is based on their requirements, as well as those of the industries they serve, and that also addresses their complex challenges.”
The transaction is expected to close in November 2019 subject to customary regulatory approvals and closing conditions.
“We have been very pleased with our investment in HelpSystems, and we look forward to the addition of TA and Charlesbank as the HelpSystems team brings to market an effective approach to automate, optimize and secure systems that businesses rely on every day,” stated John Block, a Partner at HGGC.
Kirkland & Ellis provided legal counsel to HelpSystems and HGGC. And Goodwin Procter provided legal counsel to TA Associates while Ropes & Gray advised Charlesbank Capital Partners.
