ServiceNow: Gina Mastantuono Named CFO And CEO Bill McDermott Begins Role Early

By Amit Chowdhry ● Nov 20, 2019
  • ServiceNow announced it named Gina Mastantuono as CFO. And Bill McDermott has now formally assumed the role of President and CEO earlier than expected.

ServiceNow has announced that it named Gina Mastantuono as the chief financial officer of the company, effective January 13, 2020. Mastantuono is joining the company from Ingram Micro where she worked in the same position.

“Gina is a highly experienced technology industry CFO and incredibly capable global leader who will be a great partner to me and a perfect fit for ServiceNow,” said ServiceNow President and CEO Bill McDermott in a statement. “I want to thank John Donahoe and ServiceNow’s Board of Directors for conducting such a high-quality global search and providing me with an exceptional slate of candidates to consider. Gina is the right person to join me and our leadership team, help continue ServiceNow’s remarkable momentum, and drive our next phase of shared growth and success with our customers.”

Mastantuono has more than 20 years of financial experience, including in the cloud, IT, and mobility solutions industries. And since 2016, she worked as CFO of Ingram Micro — which is a leading provider of global technology and supply chain services with more than $50 billion in revenue and 200,000 customers worldwide. At Ingram Micro, Mastantuono led the company’s global finance organization, including financial planning and analysis, M&A, treasury and risk management, accounting and reporting, internal audit, tax, investor relations, and global business processes.

“I’m honored to join Bill and the ServiceNow team,” added Mastantuono. “ServiceNow is highly regarded by its customers and has tremendous momentum and opportunity to enable digital transformation and help make work, work better for people. I look forward to joining ServiceNow and helping the company continue to deliver incredible value for customers and shareholders.”

Before Ingram Micro, Mastantuono was Revlon’s SVP, chief accounting officer, controller and international CFO between 2007 to 2013. And Mastantuono also held various executive finance roles at InterActiveCorp and Triarc Companies (consumer products company with holdings including Snapple, RC Cola and Arby’s). Before those roles, she started her career at Ernst & Young in the entrepreneurial services group.

On October 22, ServiceNow said that McDermott is joining the company as President and CEO by year-end as the successor to President and CEO John Donahoe — who is stepping down to become CEO of Nike. However, McDermott has now formally assumed the role of President and CEO and joined ServiceNow’s Board of Directors. And Donahoe will continue to serve on ServiceNow’s board through his current term — which ends in June 2020.

“Bill made a great choice in naming Gina as ServiceNow’s next CFO,” explained Donahoe. “Gina brings the perfect combination of experience, global leadership capabilities and passion for ServiceNow’s purpose. She will be a strong partner to Bill and the leadership team as they continue to drive customer success and deliver shareholder value.”