Wayfair Names Jim Miller As Chief Technology Officer

By Noah Long • Apr 21, 2020
  • Home goods e-commerce company Wayfair Inc (NYSE: W) announced it named Jim Miller as Chief Technology Officer, making permanent a role he has held on an interim basis since August 2019

Home goods e-commerce company Wayfair Inc (NYSE: W) announced it named Jim Miller as Chief Technology Officer, making permanent a role he has held on an interim basis since August 2019. As the CTO, Miller will continue to provide strategic direction and leadership for the rapid scaling of Wayfair’s best-in-class tech operations.

And drawing upon extensive experience leading large teams at Google, Cisco, and Amazon during hyper-growth periods, Miller will continue to drive an entrepreneurial environment for Wayfair’s engineering team while further fueling the power of Wayfair’s global e-commerce platform and tech-driven supply chain.

In the past 8 months, Miller has become a well-respected leader within the company and has successfully mobilized the engineering organization behind the vision. And as CTO, he will continue to lead the product and engineering roadmap and prioritization to drive the success of Wayfair’s tech-enabled global business.

Prior to joining Wayfair as interim CTO in 2019, Miller served as Chief Executive Officer of AREVO. And at Google, Miller served as Vice President of Worldwide Operations from June 2010 until February 2018. Before joining Google, Miller was Executive Vice President of Sanmina-SCI Corporation, one of the world’s largest electronic manufacturing service providers, where he had responsibility for their industrial, clean tech, multimedia and automotive businesses.

Miller had also served as a senior executive at Cisco over a seven-year tenure leading supply chain and logistics, Asia operations, new product introduction, advanced technology, and global operations for the high-end and mid-range routing and switching products while the company ramped from $18 billion to over $40 billion in annual revenue.

Before Cisco, Miller served as Vice President of Supply Chain at Amazon where he was responsible for the inception of the company’s supply chain organization and was a key contributor to Amazon’s rapid growth into a global company.

With Miller’s transition to CTO, he is going to step down from Wayfair’s board, a position he held for the last four years.

The Wayfair family of sites includes Wayfair (everything home for every budget), Joss & Main (“Stylish designs to discover daily”),  AllModern (“The best of modern and priced for real life”), Birch Lane (“Classic home. Comfortable cost.”), and Perigold (Selection of luxury home furnishings). And Wayfair generated $9.1 billion in net revenue for full year 2019. Based out of Boston with operations throughout North America and Europe, Wayfair employs over 16,000 people.

Key Quotes:

“We are fortunate to have had the benefit of Jim’s leadership and perspective both as a long-time board member and as interim CTO and so, it is without a doubt that his move into the permanent CTO role will be seamless and immediately impactful. Jim’s track record of strong leadership at fast-growing, large scale, technology companies makes him the ideal fit to guide our 3,000 plus person engineering team and to continue to build a world-class technology infrastructure that further strengthens our position at the forefront of the ecommerce industry. We are delighted to officially welcome Jim as our new CTO.”

-Wayfair co-founder, CEO, and co-chairman Niraj Shah

“In my tenure as interim CTO and board member, I have gained a deep appreciation for both the strength of Wayfair’s team and the incredible opportunity ahead for Wayfair. We are building an unparalleled technology platform that is uniquely positioned to serve the growing ecommerce market. When we couple that platform with the company’s world-class supply chain operations and a highly talented team, the opportunity ahead is immense. I could not be more excited to officially take on the CTO role and partner with Niraj, Steve and the entire Wayfair team to help lead us through this incredible journey and the vast growth opportunity ahead.”

-Wayfair CTO Jim Miller