AccessMule is an SMB-focused access and password management platform that streamlines granting, tracking, auditing, sharing, and revoking employee access (including shared credentials and 2FA codes) through onboarding/offboarding workflows. Pulse 2.0 interviewed AccessMule Executive Leader Sergio Sousa to gain a deeper understanding of the company.
Sergio Sousa’s Background
Could you tell me more about your background? Sousa said:
“While my background has always been in B2B technology, what truly strengthens AccessMule is that we are a subsidiary of Mosyle, a global leader in Apple Endpoint Management & Security, trusted by over 65,000 organizations. Though we operate independently, AccessMule benefits greatly from Mosyle’s scale, resources, and deep industry expertise.”
Formation Of The Company
How did the idea for the company come together? Sousa shared:
“AccessMule was actually born out of necessity. At Mosyle, we noticed a growing, painful gap when managing access and credentials for our own teams. We realized this wasn’t just our problem; it was universal among SMBs. So, we created AccessMule as a standalone company to solve this challenge in a way that’s simple to use and affordable.”
Favorite Memory
What has been your favorite memory working for the company so far? Sousa reflected:
“It’s hard to pick just one moment – launching a new product means something new is happening every day. But what stands out most is the journey itself. Seeing AccessMule go from an idea to something that’s now helping real businesses is incredibly rewarding. Knowing we’re building something that can truly make a difference for SMBs makes every challenge and milestone along the way worth it.”
Core Features
What are AccessMule’s core features? Sousa explained:
“AccessMule is an integrated access and password management platform purpose-built for SMBs. Our core features include:
– Automated onboarding/offboarding workflows
– Role-Based Access Control (RBAC) to assign access based on job function
– Real-time visibility into who has access to what
– Zero-knowledge password management
– Secure credential sharing and shared 2FA code – Detailed Auditing Logs
Everything is designed to eliminate complexity and give SMBs control over their ‘digital keys.'”
Challenges Faced
Have you faced any challenges in your sector of work recently? Sousa acknowledged:
“The biggest challenge is awareness. Many SMBs don’t realize how exposed they are. While their leaders trust their current access management process – which is mostly manual, using spreadsheets and email approvals – 9 out of 10 either suspected or discovered that ex-employees still have access to company systems. This gap between confidence and reality is risky, and that’s why a purpose-built solution is essential to secure businesses.”
Significant Milestones
What have been some of the company’s most significant milestones? Sousa cited:
– Launching to the public in June 2025.
– Publishing our proprietary research revealing SMBs’ access control vulnerabilities (https://accessmule.com/#2025survey).
– Onboarding our first customers, proving the value we bring to the market.
Customer Success Stories
Can you share any specific customer success stories? Sousa highlighted:
“We’re thrilled to share that since launching AccessMule, we’ve been receiving encouraging feedback from early users about the impact and value it’s bringing to their operations. While we’re still in the early stages and haven’t yet captured or published formal customer success stories, the initial response has been very promising.”
Funding/Revenue
When asking Sousa about the company’s funding and revenue details, he revealed:
“While we don’t discuss specific figures around funding or revenue, we’re operating with the backing and infrastructure of Mosyle, which allows us to scale efficiently and focus our efforts on the product development and customer value.”
Total Addressable Market
What total addressable market (TAM) size is the company pursuing? Sousa assessed:
“AccessMule is built for SMBs, and while our initial go-to-market efforts are focused mainly on the U.S., the platform is available worldwide. Our primary focus is to deliver real value to small and medium businesses, no matter where they are or which market they operate in. We believe that solving core challenges for SMBs has universal relevance, and our goal is to ensure AccessMule brings meaningful impact across all industries.”
Differentiation From The Competition
What differentiates the company from its competition? Sousa affirmed:
“What sets AccessMule apart is that we’re the only SMB-focused tool that fully integrates access management, password management, and 2FA into a single, easy-to-use, and affordable platform, so organizations don’t need to juggle multiple tools to secure their digital access.
Additionally, we designed AccessMule from the ground up specifically for the unique needs of small and medium businesses. That means:
- No heavy IT lift
- Automation built in
- Affordable pricing
- Real-world features like secure shared credentials and shared MFA
We meet SMBs where they are: resource-constrained, fast-moving, and in need of practical, streamlined solutions that work out of the box.”
Future Company Goals
What are some of the company’s future goals? Sousa emphasized:
“At AccessMule, one of our core goals is to help shift the way SMBs think about and manage access. Today, too many business leaders still operate without clear access controls, putting their organizations at risk, often without realizing it.”
“Our mission is to reduce that risk by making access management simple, secure, and truly built for the realities of small and medium businesses. A big part of our future efforts will focus on continuously investing in product development and delivering relevant features that help SMBs actively mitigate digital access risks – without adding complexity.”
Additional Thoughts
Any other topics you would like to discuss? Sousa concluded:
“I’d just highlight that SMBs are the backbone of the economy, but are often the most vulnerable. They usually don’t have big security budgets or a dedicated IT team. At AccessMule, we’re building for them and fighting to give them the same peace of mind that Fortune 500s get from much m
ore complex and expensive solutions. To learn more and to request a free 30-day trial of AccessMule, with complimentary onboarding, visit accessmule.com.”
