365 Retail Markets, a leading innovator in unattended retail technologies and portfolio company of Providence Equity Partners, has completed its acquisition of Cantaloupe, a global technology leader offering end-to-end solutions for self-service commerce. The combined business will operate under the 365 Retail Markets name, bringing together Cantaloupe’s payments, telemetry, and global device network with 365’s self-checkout, smart store, and software systems. The combination expands the range of environments 365 can serve, from traditional vending and food service operations to hospitality, entertainment venues, and transit hubs.
The acquisition adds nearly 40,000 new customers to 365’s base and brings Cantaloupe’s Scott Stewart and Jeffrey Dumbrell onto the executive team. Together, the two companies offer a broad product and solution portfolio, expanding the market for unattended retail beyond traditional convenience and food-service operator models to include hospitality, sports, and entertainment. As the $86 billion global unattended retail industry continues to grow, Providence believes the combination brings the connected, automated, and data-driven future of retail closer to reality.
365 Retail Markets was founded in 2008 and provides a full suite of unattended technologies for food service operators, including end-to-end integrated SaaS software, payment processing, and point-of-sale hardware. Its technology solutions power food retail spaces at corporate offices, manufacturing and distribution facilities, hospitality settings, senior living facilities, and universities. Providence Equity Partners, which backs 365, has invested over $40 billion across more than 180 portfolio companies since its founding in 1989.
The deal positions the combined company to serve operators at any stage of growth, offering tools that support highly customized retail solutions across an expanding range of sectors and geographies. Unattended retail environments are common in airports, corporate campuses, and industrial facilities, and the combined platform is designed to meet the needs of operators and consumers wherever demand arises.
KEY QUOTES:
“The addition of their great products and welcoming both Scott Stewart and Jeffrey Dumbrell to the Executive Team will certainly go a long way to onboard nearly 40,000 new customers and introduce them to the 365 suite of products and services. The retail environment is shifting worldwide to a more convenient, safe and connected consumer experience. 365 is leading that shift and will be positioned to better serve consumers with this deal.”
Joe Hessling, Founder and CEO, 365 Retail Markets
“Integrating with 365 is an important next step to help our customers maximize the value and reach of available technology solutions. As the demand for micro-retail in nontraditional sectors like hospitality and warehouses becomes stronger, we anticipate that the expanded capabilities enabled through this combination will allow for highly customized, readily available retail that benefits consumers by meeting them where they need it.”
Jeffrey Dumbrell, Chief Revenue Officer, Cantaloupe
“As two separate companies that pioneered their individual niches in the self-service retail space, we believe having Cantaloupe join the 365 brand creates unparalleled opportunity for diversification and scale across sectors and geographies. We believe that today’s acquisition creates strong opportunities for growth, scale and enhanced value for the customers and stakeholders of both 365 and Cantaloupe.”
Scott Marimow, Managing Director, Providence Equity Partners
