8Flow, an enterprise workflow mapping company, announced that it has secured a $10 million Series A investment. Caffeinated Capital led the funding round and includes strategic investments from ServiceNow Ventures and Okta, as well as participation from HNVR, Liquid2, FirsthandVC, and strategic angels.
This funding highlights 8Flow’s approach to agentic enterprise workflows. And by preparing enterprise data for AI-driven workflow automation, 8Flow provides organizations with a comprehensive blueprint for adopting and scaling autonomous agents across complex and fragmented system environments.
With its focus on support and back-office workflows, 8Flow can help organizations to identify, map and optimize human behaviors enabling the training and guiding of AI agents ‘on the job’ to automate at scale, and improve human productivity. And with strategic backing from ServiceNow and Okta, 8Flow is leveraging its advanced platform to address challenges in organizing enterprise data and automating intricate workflows.
8Flow’s technology enables enterprises to map, understand, and optimize existing workflows, creating a foundation for more intelligent and autonomous business processes.
Just like Waze provided the means to crowdsource mapping by learning driver data in the real world to organise and optimise it to enable driverless cars to navigate different routes according to specific requirements, 8Flow’s mission is to do the same for the enterprise workflow environment.
With 600+ million events tracked and approaching 1 billion, 8Flow’s proprietary platform enables measurable productivity improvements.
This strategic deal from two of the most renowned enterprise technology platforms signals a growing market reliance on specialized, autonomous agent solutions to enhance customer interactions and operational outcomes.
KEY QUOTES:
“It’s no secret that enterprises want to take advantage of recent advancements in AI. The secret is that somebody must do the grunt work of observing, analyzing, and eventually re-engineering enterprise processes to best set up AI agents for success. 8Flow is uniquely positioned to help these companies accomplish this.”
– Raymond Tonsing, Managing Partner of Caffeinated Capital
“8Flow shares our vision to accelerate adoption of agentic AI in enterprises. We’re excited to partner with 8Flow and empower businesses across industries to automate and drive productivity at scale.”
– Philip Kirk, Senior Vice President of Corporate Business Development at ServiceNow
“Enterprises want to leverage the potential of automation, while agentic AI firms want to accelerate the roll out of their technology in the enterprise. The missing piece is the real-world workflow data agents need to learn. 8Flow fills that gap by observing, mapping, optimising and ultimately automating otherwise complex and time-consuming manual processes.”
– Boaz Hecht, 8Flow’s Co-founder & CEO
“8Flow’s AI-driven workflow intelligence gives us insight at scale into agent operations – something previously only possible through slow, manual time-and-motion studies. By capturing and analyzing real-time workflows, we can not only improve efficiency but also help our customers optimize their processes in entirely new ways. We’re excited to partner with 8Flow to redefine intelligent automation.”
– Sam Collier, CIO at OP360
