A-1 Elevator Service and Pinnacle Elevator, two independent elevator service providers serving the Greater New Orleans region, have officially unified under a new combined company called A1 Pinnacle. The new organization will operate within the broader family of companies under Elevator Service, Inc. (ESI), a multi-state independent elevator service provider headquartered in Grand Rapids, Michigan.
Both companies have long operated alongside one another in the New Orleans market, delivering services that include elevator and escalator maintenance, repair, modernization, and installation. By combining operations under the A1 Pinnacle name, the organization aims to leverage shared expertise, resources, and leadership to strengthen service capabilities and improve operational efficiency across Southern Louisiana and Mississippi.
The integration reflects ESI’s broader strategy of building regional elevator service platforms while maintaining strong local leadership and customer relationships. A1 Pinnacle will continue to offer a full suite of vertical transportation services, including system maintenance and repair, modernization projects, new equipment installation, and round-the-clock emergency support.
According to the company, the unification allows both legacy businesses to integrate technology systems, operational processes, and service capabilities while preserving their commitment to local responsiveness and community engagement. The combined organization intends to build on the reputations that A-1 Elevator Service and Pinnacle Elevator developed in the region while expanding their ability to serve customers more effectively.
Elevator Service, Inc., founded in 1987, operates a growing network of regional elevator service companies across multiple states. The company provides maintenance, repair, modernization, installation, and testing services and focuses on long-term growth through investment in workforce development, safety initiatives, and regional partnerships.
KEY QUOTES
“Bringing A-1 Elevator and Pinnacle Elevator together as A1 Pinnacle represents a powerful union of talent, history, and customer-first service in the New Orleans market. By combining our strengths, we are even better positioned to provide trusted, reliable vertical transportation solutions that meet the evolving needs of our customers and communities.”
Steve Henderson, President Of A1 Pinnacle
“The integration of A-1 and Pinnacle into A1 Pinnacle reflects our belief in the value of strong local partnerships that share ESI’s commitment to service excellence, colleague growth, and community involvement. This combined company embodies the best of both organizations and reinforces our footprint in the Southeast region. Together, we will continue delivering unmatched service and support for our clients.”
Jason Vallee, CEO Of Elevator Service, Inc. (ESI)
