After Buying Accompany For $270 Million, Cisco Is Now Shutting It Down (UPDATED)

By Amit Chowdhry ● February 7, 2020

Updated February 10, 2020 – A Cisco spokesperson issued the following statement: “Since Cisco’s acquisition of Accompany, our focus has been integrating the technology and data platform with Cisco’s Cognitive Collaboration platform. Many of Accompany’s features are now live as part of the People Insights feature of Webex and we look forward to the continued integration with Cisco’s Collaboration solutions.”

  • Cisco announced it is shutting down Accompany on February 29, 2020. Cisco had acquired Accompany for $270 million in May 2018.

On May 1, 2018, Cisco had announced it was buying Accompany for $270 million in cash and assumed equity awards. Accompany is known for offering an AI-driven relationship intelligence platform for finding new prospects, navigating sales, and strengthening relationships.

Following the acquisition, Accompany CEO and Founder Amy Chang became EVP and General Manager of Cisco Collaboration at Cisco. At the time of the acquisition, Cisco chairman and CEO Chuck Robbins said that the acquisition represented a “tremendous opportunity to further enhance AI and machine learning capabilities in our collaboration portfolio.” For example, Accompany’s technology has been used for providing user and company profile data in Webex meetings.

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Unfortunately, Cisco is now shutting down Accompany.

“After more than three years of serving as your digital chief of staff, and even more time spent building our unique data platform, we will be shutting down the Accompany iOS and web apps, Gmail extension, and email briefings on February 29th,” wrote Evonne Johnson, director of Webex Intelligence at Cisco in an email to users. “Our team and resources are now dedicated to developing new solutions for Cisco’s suite of collaboration products, and it’s time to say goodbye to the app that brought us here.”

Accompany is making it easy to transition data out of Accompany from the desktop, including contacts and the information added about them. And the last day to export data is March 31.

“We’re fortunate to have had a wonderfully supportive group of users, advisors, and investors with us on this journey. Thank you for loving Accompany as much as we did,” added Johnson.