Air Doctor: Travel Health Company Secures $20 Million (Series B)

By Amit Chowdhry • Oct 2, 2024

Travel health leader Air Doctor announced that it has raised $20 million in series B funding in a round led by aMoon. Participation came from strategic investors Tokio Marine Holdings and Samsung Ventures (SVIC) and current shareholders Lightspeed Venture Partners, Vintage Investment Partners, Phoenix Insurance, and Munich Re Ventures.

The funding is set to drive the company’s ongoing expansion in Asia, solidifying its position as a global market leader in travel health. Air Doctor has also boosted its customer base by 2.5x over the past year.

Air Doctor also connects travelers to a global network of over 20,000 multilingual doctors and specialists and operates in 84 countries. And its user-friendly app and algorithms significantly reduce the time required to receive high-quality medical care abroad, while also delivering more than 50% savings on outpatient claims and 60% savings for medical assistance providers, all while reducing overall handling and processing time by 75%.

By integrating Air Doctor’s global outpatient network, companies improve customer experiences and stay competitive in a rapidly evolving market, while travelers have a doctor who speaks their language at a push of a button.

Available 24/7 in up to 21 languages, Air Doctor users are able to book appointments and video consultations with doctors worldwide within minutes. And the company’s sophisticated algorithms and cutting-edge technology allows Air Doctor to precisely match patients with the most suitable doctors based on preferences such as language, location, and timing. This offers travelers with a virtual roster of experienced and verified doctors, ensuring quick and reliable access to care.

For insured travelers, Air Doctor provides a unique solution – which is a claimless, and cashless healthcare experience that not only enhances customer satisfaction but also reduces costs by directing travelers to appropriate outpatient care instead of costly hospital visits. And now operating in 84 countries, Air Doctor supports thousands of travelers globally and offers three convenient consultation types: in-clinic visits, home visits, and video consultations. What sets the video consultations apart is the ability to issue valid local prescriptions, further enhancing its global service offering.

KEY QUOTES:

“The enjoyment of traveling abroad should not be affected by lack of appropriate local healthcare options and a lengthy and costly insurance claim process. Air Doctor ensures healthcare is easy to access for travelers, while reducing exorbitant medical bills usually footed by insurers. We are excited to have the backing of investors who share our vision for the future. Diversity is in our DNA. Our success is driven by our founding and executive team spanning eight countries, representing a wide range of ethnicities. With this funding, our innovative team and our fully digital solution, Air Doctor is primed to become the standard for travelers’ and expats’ health needs worldwide.”

  • Jenny Cohen Derfler, CEO and Founder of Air Doctor

“We pride ourselves on investing in cutting-edge technologies that transform industries, and Air Doctor is doing just that by leveraging advanced algorithms and app-based solutions to provide timely, quality medical care for travelers worldwide. Their fully digital platform not only offers immediate medical support but also streamlines services for healthcare providers and insurers. By reducing unnecessary referrals, it helps cut costs and relieve pressure on congested medical systems. It’s a game-changer for everyone, and we’re fully aligned with their mission.”

  • Todd Sone, General Partner at aMoon