Amberd.ai announced a partnership with R.L. Jones Customhouse Brokers to deploy an AI decision platform designed to streamline tariff refund management and cross-border logistics operations tied to IEEPA tariff processes.
The partnership is intended to help RL Jones address the operational and data-management challenges associated with continuously reconciling Customs and Border Protection downloads, shipment entry data, and customer records under strict filing deadlines. The companies said refund eligibility and tariff exposure can shift rapidly as new shipments move across the border, creating significant complexity when managed through manual spreadsheets and disconnected workflows.
Amberd.ai said its platform enables RL Jones to centralize operational data and documentation into a single AI-driven environment that provides real-time visibility into refund workflows and related logistics operations. The system allows RL Jones employees to ask direct questions about tariff exposure, shipment activity, refund deadlines, and customs operations while receiving sourced answers from both CBP and operational datasets within a governed private environment.
The platform is designed to help RL Jones identify which customers paid specific tariffs, segment clients by tariff exposure, support refund workflows, analyze shipment timing and shipper usage, estimate eManifest market share, and monitor border-release cycle times that could impact customers.
R.L. Jones Customhouse Brokers, based in San Diego, supports import and export operations, transportation, customs compliance, warehousing, and cross-border freight activity along the U.S.-Mexico border.
Amberd.ai describes itself as a private, LLM-native platform designed to provide enterprises with decision-ready answers from structured and unstructured data sources while maintaining governance, privacy, and operational control. The company was founded by Zaré Baghdasarian and Mazda Marvasti and is headquartered in Los Angeles.
KEY QUOTES:
“Partnering with Amberd.ai has fundamentally transformed how we operate. What once required hours of manual data downloads from CBP and error-prone refund calculations now happens in seconds. Just as importantly, Amberd.ai ensures our customers’ sensitive data stays completely private, never reaching public AI systems like ChatGPT. At RL Jones, we’re proud to be pioneering the use of AI in customs brokerage, and Amberd.ai is exactly the kind of innovative partner making that possible.”
Eduardo “Lalo” Acosta, Vice President, R.L. Jones Group
“The transportation and logistics industry is at a tipping point, where manual ways of working can no longer keep up with technology-driven models or frequent disruptions in trade routes and regulations. With RL Jones, we’re showing how AI can turn complex trade and customs data into fast, decision-ready answers. This helps navigate the tariff refund challenge and streamline day-to-day cross-border operations in an increasingly complex, data-rich environment. Smart companies like RL Jones are putting in place an AI infrastructure that will drive automation and create competitive advantage as logistics becomes more software-driven and always on.”
Mazda Marvasti, Co-Founder And Co-CEO, Amberd.ai
