apiphani, a company specializing in AI-native platforms and managed services for enterprise applications, has raised $25 million in Series A funding. Insight Partners led the round and it marks a significant step in apiphani’s expansion into regulated sectors such as energy, utilities, and telecommunications—industries where uptime, security, and performance are non-negotiable.
Traditional enterprise IT services have long relied on global systems integrators that utilize labor-arbitrage models. These models typically involve deploying large teams of low-cost, minimally skilled workers to manage complex environments. While this approach may reduce costs, it often results in missed service-level agreements and an increased risk of downtime.
apiphani offers a fundamentally different solution. Its model is built around small, senior-level teams that are empowered by proprietary AI-driven automation and observability tools. This allows the company to deliver high reliability, substantial compliance, and scalable performance that legacy providers struggle to match.
One of apiphani’s most impressive achievements is maintaining 100% uptime across all client production environments for more than two years. This reliability is driven by luumen, the company’s proprietary observability platform. Originally developed to support apiphani’s internal managed services, luumen is now available as a standalone product for enterprises. It provides engineers with real-time visibility into their systems and integrates seamlessly with existing IT toolchains, including monitoring, alerting, IT service management, security, and backup solutions.
Luumen is designed to function both as a comprehensive ecosystem and a hands-on engineering tool. It includes a library of preconfigured automations for everyday infrastructure tasks and offers extensive customization options. Enterprises can build and monitor their own automations, reducing manual work, eliminating ticket sprawl, and maximizing the value of their existing IT investments. This flexibility makes luumen a powerful asset for organizations looking to modernize their operations without overhauling their entire infrastructure.
Founded in 2018, apiphani began by offering support for on-premise SAP systems. Since then, it has evolved to serve modern cloud and hybrid environments, adapting its model to meet the changing needs of enterprise IT. With the new funding, apiphani plans to expand its engineering and go-to-market teams in Boston and Lisbon, while continuing to enhance its platform and broaden its reach across industries.
apiphani’s approach is built on a bold thesis: that small, expert teams equipped with advanced automation can outperform traditional service models. With Insight Partners now backing its growth, the company is poised to help more enterprises realign their IT operations with strategic business goals—unlocking new levels of efficiency, reliability, and innovation.
Advisor: Moelis & Company served as the exclusive financial advisor to apiphani.
KEY QUOTES:
“At a time when global integrators will assign hundreds of people to support a relatively vanilla, mid-sized enterprise IT environment — and still miss service levels — we’re proving there’s a better way. CIOs and CFOs know that downtime is unacceptable. It’s our belief that a combination of expert engineers and AI-driven automation is the only model that scales with resilience.”
“Our thesis was bold. But we’ve proven it works at scale. With the support of Insight Partners, we’re ready to help enterprises realign their operations with business objectives in ways that simply weren’t possible before.”
Justin Folkers, Co-Founder and CEO of apiphani
“We didn’t inherit the technical debt of legacy providers, so we built from the ground up with automation at the center. This isn’t about labor arbitrage. It’s about enabling exceptional talent to do meaningful work in an environment that is both rewarding and supportive.”
Cynthia Borgman, apiphani Co-Founder and Chief Delivery Officer
“Enterprises have heard many promises over the past decade — resilience, better security, and workflow automations that save time and resources, to name a few. Today, outages and security breaches are even more common, and enterprises are investing millions in AI without seeing ROI. Apiphani has built the software product and managed services offering to meet those promises for their customers, and we’re thrilled to be partnering with them in this next chapter.”
Richard Matus, Principal at Insight Partners
