Arch, a digital admin platform modernizing private investment operations and investor communications, announced it has processed more than $100 billion in private markets assets on the platform.
To keep up with the rapidly growing universe of alternative investments, Arch has more than doubled the headcount, adding a key new hire to lead sales and partnerships. Plus, Arch added several product enhancements to support investors and advisors in their quest for higher returns and the diversification of private markets. These moves emphasize Arch’s commitment to building the digital infrastructure required for seamless private markets investing, delivering on its plans for expansion and product development following a recent $20 million Series A funding round.
Arch currently serves thousands of families and institutions across over 270 clients, including single- and multi-family offices, private investment firms, institutional allocators, banks and wealth managers. And Arch also works with four of the world’s largest investment banks. The company’s client- and advisor-facing platform automates the manual work traditionally associated with investing in and managing alternative investments, providing a superior digital client experience. By aggregating data and documents, Arch offers unparalleled insights into a diverse array of private investments.
Following a recent launch of next-generation digital tools – which includes AI summaries, financial visualization and EIN Tax Validation, Arch is supporting its product set with a focus on bringing institutional quality tools and insights to family offices, investment advisors and bank wealth management teams.
More recently, the team has introduced Portfolio Look-throughs, a new feature that presents each fund’s underlying portfolio in an aggregated view. The look-throughs enable advisors and investors to figure out their underlying holdings with simple visualizations of their direct and indirect exposures to portfolio companies. For example, can see how much Stripe or SpaceX they hold, directly and through funds. This enables easy comparisons of company valuations across different managers all in a consolidated snapshot.
Arch has also added a fresh pool of talent to its team, which now numbers nearly 100 employees, including veteran sales leader Zach Smith as head of sales. And Smith is responsible for overseeing all new revenue, partnerships and sales operations. Before Arch, Smith was a global sales leader in cybersecurity at CrowdStrike, scaling revenue for six years through the company’s initial public offering. Smith also spent six years as a regional sales lead with Check Point Software Technologies. And with Smith on board, Arch can further expand its reach and strengthen its market position as the leading digital platform for modernizing private investment management.
Arch recently opened a new office at 225 Park Avenue South, formerly The New York Times building. And the new 40,000-square-foot headquarters will enable the company to continue its team expansion, and will serve as a client center for more client-led product development, a focus for the company.
KEY QUOTES:
“After six years of investing in our clients and product, the demand we’re experiencing for Arch is exciting, with potential new clients reaching out to us daily. As the industry comes to understand the role private markets can play in enhancing portfolio outcomes, digital client experiences are needed to minimize the work and complexity of alternative investments like private equity. We built Arch to help our clients streamline operations and efficiently manage private markets investments. Since then, we’ve gone one step further, introducing new solutions to provide unique data-driven insights that empower our clients and their advisors to make smarter financial decisions.”
- Ryan Eisenman, co-founder and CEO at Arch
“Working with complex families and institutional clients who have robust private investment portfolios requires a high-touch level of service with streamlined and sophisticated reporting solutions. Arch understands this and has created a product that drives efficiencies and simplifies our operations and reporting, enabling us to focus on investing and advising our clients.”
- Chad Boeding, founder and CEO of EPIQ Capital Group, which had become a client after he used the software personally
“We have been incredibly impressed by Ryan and team’s deep understanding of their end customer. Several of our own LPs are customers of Arch and consistently rave about how impactful Arch is for them to manage their alternative investments, both streamlining previously manual, tedious workflows while also providing data and insights to make better investment decisions. The team is solving an incredibly complex problem and providing the core data piping and scaffolding across the wealth and asset management industries.”
- Croom Beatty, partner at Menlo Ventures, which led Arch’s Series A Round