Atomicwork, a leading innovator in agentic service management solutions for Enterprise IT, announced that it has raised $25 million for its Series A funding round. The funding round was led by Khosla Ventures and Z47, with participation from Battery Ventures, Blume Ventures, and Peak XV Partners.
This new funding round will accelerate Atomicwork’s mission to transform IT service management (ITSM) with its innovative AI-native platform that modernizes how businesses operate and drive growth.
Enterprises are now facing a pivotal moment as operations expand globally and digital systems multiply, traditional ITSM tools are reaching their limits. And these legacy solutions – which are built for an earlier era of process management – cannot keep pace with modern business demands.
CEOs and CIOs recognize the need for transformative change. This challenge is not just about managing IT anymore as it is about empowering organizations to thrive in an increasingly dynamic digital landscape.
Atomicwork’s agentic service management platform combines an enterprise knowledge graph with agentic AI to offload work from IT teams, allowing them to focus on driving business impact rather than managing everyday processes. By radically simplifying enterprise workflows, managing incidents in real-time, and enabling self-healing, Atomicwork is helping businesses stay ahead in today’s fast-moving digital business environment.
Global businesses such as Zuora and Pepper Money use Atomicwork to enable their teams with seamless service, intelligent automation, and actionable insights, driving productivity and transforming their digital workplace experience.
This Series A fund round will be used to further scale and deploy Enterprise AI agents and invest in GTM expansion. And the company plans to enhance its platform support for key enterprise integrations and ensure seamless scalability.
KEY QUOTES:
“We are pioneering agentic service management to transform how companies manage their IT workflows and enterprise services. This investment is a significant milestone, validating our vision of a future where smarter IT teams drive business growth and companies are empowered by technology, not bogged down by it. Our unified and adaptive self-service experience will enable businesses to move faster.”
- Vijay Rayapati, co-founder and CEO of Atomicwork
“Atomicwork’s AI agents can autonomously handle everyday IT services, and employees can then focus on actually growing the business. This is the AI innovation that large organizations need to radically transform how they work.”
- Kanu Gulati of Khosla Ventures
“Atomicwork has built a remarkable team and proven technology, and we’ve witnessed firsthand how they’re transforming IT service management for global businesses. Their potential is immense to redefine the future of enterprise IT with Agentic AI. Having been part of their journey since the seed round, we’re thrilled to continue our partnership and support their next phase of growth. “
- Pranay Desai, Managing Director at Z47
“Enterprise IT is undergoing a radical transformation and Atomicwork’s agentic service management platform is in a great position to innovate in this space. We are excited to be a part of the company’s journey as it continues to scale and innovate for enterprise IT teams.”
- Neeraj Agrawal, General Partner at Battery Ventures
