Avantos, an AI-native operating system designed to transform how financial institutions onboard and service clients, announced it has raised $25 million in a Series A funding round led by Bessemer Venture Partners. The round included new strategic investors The Guardian Life Insurance Company of America, SEI and Vanguard.
The Series A builds on a $10 million seed round completed in September 2024, which was led by the MIT-affiliated E14 Fund and included M13, Mercer Advisors and Blue Collective. In total, Avantos has now raised $35 million.
The company plans to use the new capital to further expand its platform, including the development of additional AI agents and deeper integrations with custodians, customer relationship management systems, portfolio management tools, underwriting systems and policy administration platforms.
Avantos was founded by Bassam Chaptini and Rabih Ramadi, who drew on their experience in financial services to address what they saw as a fundamental misalignment. While many firms aim to deepen client relationships, they often rely on fragmented platforms and disconnected functions that make consistent execution across the client lifecycle difficult.
The Avantos platform is built on a knowledge graph designed to create shared context around client relationships by linking products, service teams, workflows and service expectations into a single system. This structure enables AI agents and human teams to operate from the same understanding of the client, allowing AI to reason across relationships, orchestrate work and execute tasks across systems with appropriate oversight. The company says this approach delivers a more consistent, personalized, compliant and scalable model for onboarding and servicing clients.
Avantos serves firms across the wealth management ecosystem, including asset managers, private banks, insurance carriers, broker-dealers, independent RIAs, and custodians.
KEY QUOTES
“Client service in financial services is drowning in point solutions and administrative burden. We believe that AI can change this paradigm, and that Avantos stands alone as a true end-to-end platform to deliver client services across wealth, insurance, retirement and banking. Its AI agents bring the required sophistication in advanced reasoning to handle the complex long-horizon tasks that define client management. Bassam and Rabih bring rare empathy and insight from building enterprise software for these same institutions, and we’re already seeing that validated through partnerships with industry leaders.”
Eric Kaplan, Vice President, Bessemer Venture Partners
“Avantos has transformed how our teams deliver an integrated standard of financial care across investments, planning, estate, tax and other services to meet the needs of our clients. Avantos helps our teams stay connected and have deep, instant context on our client relationships. That connection enables us to deliver even more effectively on our fiduciary promise to the families that we serve.”
Daniel Gourvitch, President, Mercer Advisors
“AI is creating opportunities to transform how we support clients. Our partnership with Avantos reflects a promising step forward on that journey. Avantos’ capabilities can help us pair our teams’ insights and experience with a more comprehensive view of client needs, supporting our efforts to deliver an increasingly seamless and personalized experience.”
Danielle Corey, Head of Client Service & Operations, Advice and Wealth Management Division, Vanguard
“Guardian’s investment in Avantos underscores our confidence in the transformative potential of this technology and reinforces our commitment to leveraging AI to modernize our platforms and enhance our wealth management capabilities. By reducing friction in the client experience and improving the productivity of our advisors, we will drive deeper relationships that help clients realize their individual financial plans and goals.”
Mike Perry, Head of Client Solutions and Wealth Management, The Guardian Life Insurance Company of America
“Avantos will be a catalyst for enhancing how we serve our clients by delivering a more integrated, end-to-end advisor experience. By integrating AI-driven onboarding processes, real-time client insights and streamlined servicing tools across our asset management, operations and financial technology solutions, we will be able to create a more seamless, connected experience that helps further support the scale, flexibility and long-term needs of our clients.”
Jeff Benfield, Chief Product Officer, SEI
