Avoca, an AI platform focused on the services economy, announced it has raised more than $125 million across Seed, Series A, and Series B funding at a $1 billion valuation. The Series B round was led by Meritech Capital and General Catalyst, while the Series A was led by Kleiner Perkins, with additional backing from Amplify Partners and Y Combinator.
The company is building AI-powered tools designed specifically for service-based businesses, addressing a gap in technology for industries such as home services, automotive, and property management. Its platform automates front-office operations including call handling, scheduling, marketing campaigns, and customer follow-ups, enabling businesses to capture more demand and operate more efficiently.
Avoca’s system uses AI-driven voice and workflow automation to respond to inbound leads within seconds, book jobs directly into customer relationship management systems, and follow up on outstanding estimates. The platform also dynamically generates new demand based on real-time technician capacity, helping businesses improve utilization and recover revenue that might otherwise be lost.
The company has formed partnerships with platforms such as ServiceTitan, Nexstar Network, and Clover, and counts operators including Turnpoint Services, 1-800-GOT-JUNK?, and Goettl Air Conditioning among its customers. The company surpassed eight figures in annual recurring revenue in 2025 and is experiencing rapid adoption as service providers look to increase demand without expanding operational overhead.
Avoca is on track to book $1 billion in jobs this year, with customers achieving booking rates comparable to top customer service representatives while capturing additional revenue through improved responsiveness and follow-up. The company plans to expand beyond home services into additional service-based industries that rely on scheduling, field operations, and customer communication.
KEY QUOTES:
“Every successful contractor already has a winning playbook. Answer every call. Follow up relentlessly. Fill the board before it empties. Provide the highest quality service. The reality is that execution breaks down when demand spikes or when teams are stretched thin.”
“Our AI is always on. It can answer a call and book a job directly at 3 a.m. It can autonomously revive that $15,000 unsold estimate from eight months ago sitting in your system. It creates and launches a new marketing campaign tailored to your customer. It turns the chaos of a seasonal business into a machine.”
Apurva Shrivastava, Co-Founder, Avoca
“Home services is one of the last great underdigitized markets. Early on, it was hard to break into, as contractors were skeptical of AI. Once we earned that trust, we uncovered an abundance of opportunity on the other side. Now, we’re leapfrogging the industry straight into the AI era alongside our customers.”
Tyson Chen, Co-Founder, Avoca
“If you’re in this industry and you mention AI, the first word out of everyone’s mouth is Avoca.”
Bryan Enders, Owner, H.L. Bowman
“Since we started using Avoca, our booking rates have jumped dramatically, and we’re capturing far more demand after hours and during peak storms. Additionally, our customers love speaking to the AI. It’s allowed us to make sure we never miss a customer in their time of need.”
Keith Chisholm, CTO, Sila Services
“Three years ago, AI voice for home services wasn’t a category. Avoca created it. Today, every major contractor in America knows the name.”
Alex Clayton, General Partner, Meritech Capital
“There’s no shortage of software built for software companies. Avoca is building an AI workforce for the people who actually keep America running–millions of service businesses across the country. We’re proud to partner with Apurva and Tyson as Avoca becomes essential infrastructure for the services economy.”
Vedant Suri, Partner, General Catalyst
“What excites me about Avoca is that they’re applying AI where execution is the real bottleneck. Tyson and Apurva have built something that feels less like a tool and more like core infrastructure for how this industry operates.”
Leigh Marie Braswell, Partner, Kleiner Perkins
“The physical world still needs to be maintained. The people who do that work deserve the same operational firepower that Fortune 500 companies have had for decades. We’re building that infrastructure and putting it in their hands.”
Tyson Chen, Co-Founder, Avoca
