Axion Ray, which operates as Axion, has raised a $37 million Series B funding round led by Salesforce Ventures with participation from Bessemer Venture Partners, Schneider Electric Ventures, and other existing investors. The New York-based company said the financing will support the expansion of its AI-powered product quality platform for manufacturers and accelerate product development as it scales deployments across industries.
Axion positions its software as an operating layer for manufacturing quality, combining domain-specific AI algorithms with human-in-the-loop workflows to help teams identify emerging product issues earlier, resolve them faster, and reduce the time and cost of root cause analysis. The company said manufacturers use its platform to detect early warning signals that could affect customers, close feedback loops, and unify datasets so quality moves from reactive response to proactive prevention.
The company said its platform is used by Fortune 500 manufacturers across sectors, including data centers, automotive, aerospace, medtech, and consumer electronics. Axion says the approach helps improve uptime and reliability, reduce warranty costs, and more directly connect product performance to customer satisfaction.
Axion also said the Series B round strengthens its relationship with Salesforce, citing opportunities to unify customer problem-solving operations through integrations across the Salesforce ecosystem. The company said many of its large customers already use Salesforce Data Cloud and Salesforce Service Cloud, creating pathways to connect customer outcomes with product improvement workflows.
Axion said it will use the new capital to expand AI capabilities, accelerate product development, and support more manufacturers looking to build higher-quality and more reliable products.
KEY QUOTES:
“Axion gives manufacturers the power to detect and solve customer issues faster than ever before. With new investments from Salesforce Ventures and Schneider Electric Ventures, we’re building the foundation for manufacturers to bring innovative products to market that customers love.”
“We’re giving manufacturers the clarity and confidence to build world-class products. By helping companies like Medtronic and Daikin understand their customers’ top issues, their teams can bring to market the next generation of products that customers love.”
Daniel First, CEO and founder of Axion
“Axion’s quality intelligence creates a powerful feedback loop that connects product performance directly to customer satisfaction, empowering teams to build better products, improve customer experiences, and drive meaningful business outcomes. We’re excited to support Axion as they help manufacturers turn quality into a strategic advantage.”
Paul Drews, Managing Partner at Salesforce Ventures
“The synergy between Axion, Salesforce Ventures, and the Salesforce ecosystem is transformative for our mutual customers. Manufacturers can now have a more holistic, integrated approach to solving customer problems. This unified approach helps companies like Cummins and SharkNinja not only build better products, but also deliver exceptional customer experiences when issues do arise.”
Daniel First, CEO and founder of Axion
“The best manufacturers compete on product quality and customer experience. Axion gives quality teams the insights they need to ensure every product meets the highest standards, increasing uptime and reducing warranty costs.”
James Ezhaya, VP Power Products Quality & Sustainability at Schneider Electric
“In medical devices, product quality directly impacts patient outcomes and lives. Axion can identify potential quality issues with unprecedented speed and accuracy, helping us maintain the rigorous standards required while accelerating our time to market.”
Kiran Kuppuswamy, Vice President of Quality at Medtronic
