15 Of The Best CRM Software Companies

By Amit Chowdhry ● September 10, 2019

CRM

Customer relationship management (CRM) is a way to manage a company’s interaction with current customers and potential leads. Often times, CRM systems are used for improving business relationships with customers based on data analysis.

Many of these systems pull in details of a relationship with a customer including interactions by phone, email, help desk, and social media. And selecting the right CRM software can drastically impact the bottom line of an organization. Businesses can’t just use spreadsheets and word processing software anymore.

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In terms of cost, CRM software tools generally use a per user and per month price point. And many of these companies offer a free trial period.

To help you decide which CRM system fits your needs, here is an overview of the best CRM software companies and platforms.

Salesforce CRM

Company: Salesforce

Founders: Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez

Product: Salesforce CRM

Salesforce is used by businesses to automate their tasks and make data-driven decisions in order to grow faster.

The Salesforce CRM features include partner relationship, contact and account management, task management, marketing automation, campaign management, forecasting tools, and manage workflows.

HubSpot CRM

Company: HubSpot

Founders: Brian Halligan and Dharmesh Shah

Product: HubSpot CRM

HubSpot is a flexible and intuitive solution for managing prospects and the sales pipeline. The core CRM functionality of HubSpot CRM is free for everyone. And HubSpot sells premium features within its Marketing Hub, Sales Hub, Service Hub, and HubSpot CMS.

Freshsales

Company: Freshworks

Founders: Girish Mathrubootham and Shan Krishnasamy

Product: Freshsales

Freshsales is a full-fledged Sales CRM platform with features like lead scoring, auto profile enrichment, territories, auto lead assignment, smart forms, etc.

Pipedrive

Company: Pipedrive

Founders: Martin Henk, Martin Tajur, Ragnar Sass, Timo Rein, and Urmas Purde

Product: Pipedrive

Pipedrive is a cloud-based sales software company that enables users to gain more qualified leads and grow their business. Pipedrive also includes pipeline management, email integration, and activities, sales reporting, sales forecasting, and goals.

Microsoft Dynamics 365 For Sales

Company: Microsoft

Founders: Bill Gates and Paul Allen

Product: Microsoft Dynamics 365 For Sales

Microsoft Dynamics 365 For Sales enables users to go beyond sales automation to better understand customer needs, engage more effectively, and win deals. With Microsoft Dynamics 365 For Sales also enables smarter selling with contextual AI and empowers sellers to build relationships. Plus you can boost sales productivity with seamless tools and improve coaching and sales performance.

Nimble CRM

Company: Nimble

Founders: Jon Ferrara and Gilles Marchand

Product: Nimble CRM

With Nimble CRM, you can unify contact data, set up actionable contact records, segment contacts into lists, set up reminders, and manage team to-do lists. And with the Smart Contacts browser extension, you can utilize the benefits of your CRM from your inbox and social platforms.

Zendesk Sell

Company: Zendesk

Founders: Mikkel Svane, Morten Primdahl, and Alexander Aghassipour

Product: Zendesk Sell

Zendesk Sell features include activity tracking, calendar integration, custom forms, email tracking, document storage, employee management, call reporting, etc.

Asana

Company: Asana

Founders: Dustin Moskovitz and Justin Rosenstein

Product: Asana

Asana is a web and mobile app that is used to help teams organize and manage work. Some of the features include tasks, timelines, list/board/calendar views, team collaboration, and third-party app integration

Monday.com

Company: Monday.com

Founders: Roy Mann and Eran Zinman

Product: Monday.com

Monday.com includes a recruitment tracker, team project management, production order management, and third-party app integration

Copper

Company: Copper

Founders: Chris Cheng and Jon Lee

Product: Copper

Copper scrapes and captures all of your contacts, emails, and crucial account details in order to provide actionable insights. Copper looks almost exactly like the G Suite tools that you use so it should be intuitive for most people.

Nutshell

Company: Nutshell

Founders: Guy Suter, Ian Berry, Andy Fowler, Lindsay Snider

Product: Nutshell CRM

Nutshell CRM features sales automation, reporting and performance tracking, team collaboration, pipeline management, contact management, and free customer support.

Oracle E-Business Suite CRM

Company: Oracle

Founders: Larry Ellison, Bob Miner, and Ed Oates

Product: Oracle E-Business Suite CRM

The Oracle E-Business Suite CRM (known as Oracle EBS CRM) has features like contact management, partner relationships, and customer engagement management.

Membrain

Company: Membrain

Founder: George Brontén

Product: Membrain

Membrain is a complete Sales Enablement CRM that can replace or complement your existing CRM and it makes it easy to execute on your sales strategy and enables your sales teams to grow with each deal. Plus Membrain equips managers to coach to higher performance and optimize your sales strategy to gain competitive advantage. 

SAP CRM

Company: SAP

Founders: Dietmar Hopp, Hans-Werner Hector, Hasso Plattner, Klaus Tschira and Claus Wellenreuther

Product: SAP CRM

The SAP CRM platform includes lead management, sales force automation, contact management, document management, sales reports, time tracking, pipeline management, etc.

Zoho CRM

Company: Zoho

Founders: Sridhar Vembu and Tony Thomas

Product: Zoho CRM

Zoho CRM enables users to connect in real-time with customers and prospects across all channels. It also offers access to Zia artificial intelligence, analytics, forecasting, module customization, pipeline management, team collaboration, and process management.