Canary Technologies: AI-Based Hotel Guest Company Raises $50 Million

By Amit Chowdhry • Jun 17, 2024

Canary Technologies, a global leader in hotel guest management technology, announced that it has closed a $50 million Series C funding round. This round was led by Insight Partners, who also led the company’s Series B, with participation from existing investors F-Prime Capital, Thayer Ventures, Y-Combinator, and Commerce Ventures. This brings Canary’s total funding to date to nearly $100 million.

This resounding support from Canary’s current investors emphasizes the company’s performance and their unwavering confidence in Canary’s growth as it continues to solidify its position as the premier provider of enterprise-grade hospitality AI solutions. And Canary is trusted by over 20,000 hoteliers across the globe including a host of flagship enterprise brands like Wyndham, Marriott, Hilton, Four Seasons, and others.

Canary transforms the hotel technology landscape with its award-winning end-to-end Guest Management Platform and it is currently deploying one of the largest rollouts of guest-facing AI technology in hospitality ever.

Co-founded by long-time friends and industry veterans, Narula and Sawhney offers years of experience in hospitality and technology to Canary Technologies. And Narula was previously a member of the Global Strategy team at Starwood Hotels & Resorts and a management consultant at Bain & Company. He is a graduate of the renowned Cornell School of Hotel Administration and the Wharton School of the University of Pennsylvania.

Before co-founding Canary, Sawhney led product and technology at Stayful, a booking platform for independent and boutique hotels founded by the former president of Hotels.com. And Sawhney is a serial entrepreneur, having successfully founded multiple venture-backed technology companies over the previous decade. He is a graduate of Columbia University.

KEY QUOTES:

“AI is transforming the way we live, work, and travel. Canary is at the forefront of delivering enterprise-grade hospitality AI solutions that empower hoteliers to streamline operations, boost efficiency and elevate the guest experience. This funding milestone is a reflection of the team’s hard work and the immense impact that Canary is making for hoteliers, including many of the world’s largest enterprise hotel brands. We continue to see significant demand in the market for our products and are excited to extend our partnership with existing investors.”

  • Harman Singh Narula, CEO and Co-founder of Canary

“In a year that proved tough on growth and execution in the tech ecosystem, we saw Canary thrive and exceed their ambitious targets, prompting us to double down. We continue to be impressed with Harman, SJ, and the team’s tenacity and ability to deliver hoteliers the best-in-class solutions they need most, and are honored to be a part of the company’s journey.”

  • Thomas Krane, Managing Director at Insight Partners

“Canary remains focused on our mission of helping hoteliers modernize their tech stack to deliver the best guest experiences possible. We are thrilled to utilize the funding to continue building a world-class team focused on innovation while expediting our ambitious roadmap. With Canary AI already deployed in some of the world’s largest enterprise hotel brands, we look forward to further enhancing our AI capabilities and broadening its use across the industry.”

  • SJ Sawhney, President and Co-founder of Canary Technologies