Care Management Platform Company MedArrive Secures $8 Million

By Dan Anderson • Apr 11, 2023

MedArrive – a mobile-integrated care management platform company – announced $8 million in new funding led by Cobalt Ventures, a wholly owned subsidiary of Blue Cross and Blue Shield of Kansas City (Blue KC). This investment follows MedArrive’s $25 million series A round in November 2021 and brings the company’s total funding to $40.5 million to date. MedArrive plans to use the new investment to expand its payer relationships, build out its team and platform, and scale its business into new markets.

MedArrive supports adult and pediatric populations, providing a white-labeled care management solution that powers care into the home – often for the hardest-to-reach, disengaged and vulnerable populations. And it connects providers and payers with MedArrive’s field provider network of highly trained and skilled paramedics, EMTs, and other healthcare professionals. These field providers visit the homes of patients or members on behalf of their providers or health plans, providing a mix of in-home healthcare services, diagnostics, health assessments, post-acute care and other preventive health measures – while also addressing social care needs like transportation, mobility or nutrition assistance.

When higher-acuity care is needed, field providers are going to connect people with physician-led telehealth services. And the MedArrive platform also includes integrations with a growing ecosystem of specialized partners, which allows field providers to bring even more care services into the home such as virtual behavioral health, retinal screening and maternity care.

In a few years, MedArrive has built an impressive list of customers especially with managed Medicaid health plans, demonstrating a significant ability to improve the health of very at-risk populations while also lowering costs. For example, in a collaboration with Molina Healthcare of Texas, MedArrive helped Molina’s members navigate the healthcare system, connected them with resources that improved their health and quality of life, and facilitated more care in an appropriate setting.

For the first phase of the program, MedArrive drove 74% member engagement and a 20% reduction in ED usage; created a 5% improvement in member retention; surfaced undocumented social determinants of health (SDOH) needs in 32% of visits; reduced hospitalizations by 50%; and garnered a 90+ NPS.

MedArrive also led a variety of successful home-health programs with Bright Health and several Centene plans including Superior HealthPlan (Texas), and HealthNet (California) among others. And the company’s capital-efficient model has become attractive for payers, providers and investors alike who are all looking to leverage a growing home-health market. McKinsey predicted that approximately $265 billion worth of healthcare services could shift into the home by 2025.

At the same time, payers and risk-based providers are looking for proven ways to reduce costs associated with at-risk populations like those on Medicaid. And research has shown that nearly 50% of Medicaid patients will visit the ED at least once a year, which is about 4 times more than commercial patients.

KEY QUOTES:

“MedArrive has quickly become a leader in delivering healthcare at home solutions with a unique platform and agile workforce that helps lower cost of care for health plans while building trust, improving access to care and driving better outcomes for their members.”

— David Eichler, Managing Partner of Cobalt Ventures

“Everyone in America has a right to inclusive, high-quality care, yet too many are left out and have no one on their side who can connect them to the system. That’s what the MedArrive platform and our field providers offer – a trusted and compassionate bridge into the homes of the people who need care the most and at the right time. The work we are doing with dedicated healthcare organizations, who are committed to health equity, is what drives our team every day, and we are honored to receive this strategic investment from Cobalt Ventures.”

— MedArrive CEO and Co-founder Dan Trigub