Churnkey: Subscription Retention Automation Company Raises $1.5 Million

By Amit Chowdhry • Apr 30, 2024

Churnkey, a leading provider of subscription retention automation software, announced it raised $1.5 million from CreativeCo to accelerate its growth.

Churnkey’s platform offers a wide range of retention products, including personalized cancellation flows, failed payment recovery, precision credit card retries, and host of customer-centric subscription optimizations. And with this new funding, Churnkey will leverage its immense dataset of tens of millions of data points to unlock a new era of strengthened customer relationships for the subscription economy.

With high-volume subscription companies, poor retention could change the trajectory of a whole business. And Churnkey’s platform introduces a new offering powerful in-app tools to manage cancel flows, execute reactivation campaigns, and optimize retention efforts at every stage of the customer journey. Then the platform helps make sense of all the data—whether it’s uniform or freeform—and tracks the revenue impact of every touchpoint.

KEY QUOTES:

“While Churnkey is a profitable and growing business, we are seeing incredible market demand that needs to be served beyond our current capacity. This fundraise from CreativeCo’s early growth equity fund will help us land key executive hires, expand our market share, and continue our rapid pace of innovation.”

  • Nick Fogle, CEO and co-founder of Churnkey

“Churnkey leads the retention automation space with a platform that automatically and intelligently runs retention strategies throughout a customer subscription—from trial through post-cancellation. The platform’s ability to integrate directly with payment platforms and leverage product usage data enables a growing suite of retention automation offerings that generate concrete ROI.”

  • Travis Parsons, CreativeCo Managing Partner