- Real-time emotional intelligence solutions Cogito announced it raised $20 million in funding New York Life Ventures and existing investors
Cogito — a leader in real-time emotional intelligence solutions — announced it raised $20 million in growth equity funding from new investors like New York Life Ventures with continued participation from existing investors including Salesforce Ventures and Goldman Sachs Growth Equity (GS Growth). This round of funding brings Cogito’s total funding to nearly $100 million thus far.
Cogito is going to use this round of funding to create a broader offering for existing customers and continue its accelerated go-to-market strategy, including expansion into new industry segments.
“This funding round underscores that Cogito goes beyond the hype of artificial intelligence and delivers real value to enterprises,” said Cogito CEO Joshua Feast. “We have incredible support from our investors, and their additional investment increases our ability to scale and enhance the productivity, emotional intelligence and well-being of millions of customer-facing professionals.”
Cogito’s human aware artificial intelligence provides objective, real-time guidance for phone professionals, an empathetic experience for customers, and unique insights for managers and executives.
“The ability to provide an empathetic human touch is a must for any customer-focused organization,” added New York Life Ventures director Tim Del Bello. “Cogito’s AI has the potential to have a dramatic impact on the future of financial services and beyond. We look forward to partnering with Cogito during this exciting next phase of growth.”
