Connectly – a leader in conversational commerce – recently announced its $7.85 million Series A investment led by Volpe Capital, with participation from RX Ventures and Saurabh Gupta, managing partner of DST Global. This funding the total amount the company has raised to $17.25 million.
Launched by industry veterans from Facebook, Google, Uber, and NASA, and backed by Unusual Ventures, Connectly utilizes proprietary AI models to automate how businesses communicate with their customers and sell their products. Already, Connectly’s personalized AI-generated marketing campaigns have generated upwards of 30x returns for its customers.
In the digital-first world, retaining consumers’ attention and mindshare is becoming more difficult by the day. Businesses need more straightforward ways to have impactful customer conversations while more effectively creating personalized, one-on-one relationships. And they must deliver the right message to the right person at the right time – and on the right platform.
Connectly offers a simple plug-and-play solution for businesses to create winning messaging campaigns and automate two-way conversations with both leads and loyal customers at scale and across any messaging platform.
At the heart of Connectly’s platform is Sofia AI, which is an AI sales assistant that connects seamlessly with businesses’ backend platforms. Sofia AI is able to:
— Tailor suggestions powered by AI, ensuring customers discover products they’ll love.
— Engage and assist customers wherever they are – on Instagram, WhatsApp, SMS or webchat.
— Utilize those insights to gain a deeper understanding of your customers.
KEY QUOTES:
“This investment marks a critical milestone in Connectly’s journey. Not only does it provide us the opportunity to expand our platform and continue developing state-of-the-art AI models, but it also marks our entrance into the U.S. market. What’s more, this funding round will aid our expansion onto new messaging platforms and further our position as a leader in conversational AI. This is just the beginning of an exciting new chapter for us.”
— Stefanos Loukakos, co-founder and CEO, Connectly
“We believe in the transformative power of artificial intelligence to enhance customer interactions. Connectly’s innovative approach to AI-powered conversational commerce truly sets them apart in the market. The impact reaped by its customers across diverse industries is as substantial as the market opportunity that lies ahead. We are thrilled to support Connectly as they expand their presence in Latin America and enter into new markets.”
— Gabriel Marcassa, Partner, Volpe Capital
“Connectly is uniquely poised to become a transformative force in retail and e-commerce industries around the world. RX Ventures intimately understands what modern brands need to succeed today as consumer shopping behaviors evolve. Winning brands will be those that can meet customers where they are – and today that is increasingly on messaging platforms. Using Connectly, brands can have personalized, automated conversations that will dramatically reshape the fundamentals of commerce.”
— Analu Partel, head of New Business at Lojas Renner, the largest fashion retailer in Brazil
