Cover Genius – an insurtech for embedded protection – announced recently it has sold over 25 million policies, protecting over 14 million customers as the world’s largest digital companies are moving away from traditional insurers in favor of embedded solutions. To address its continued growth, the company has also expanded its executive team bringing on Kyle Keogh as Chief Business Officer, Americas, appointing Barney Pierce as interim Chief Business Officer, EMEA, and APAC, and expanding the role of Darcy Rittinger to Chief Risk Officer.
As Chief Business Officer, Americas, Kyle Keogh is going to oversee P&L, business operations and strategic planning across the North American and Latin American regions. And Keogh joins Cover Genius after more than a decade in numerous leadership positions at Google working with clients to drive sales, improve their brand and maximize product launches. Before joining Google, Kyle was a Director of Business Transformation at IBM, and he started his career serving technology and telecom clients at McKinsey & Co. and JP Morgan. Kyle earned a Bachelor of Arts from Hamilton College, studied at the London School of Economics, earned the Chartered Financial Analyst designation, and received an MBA from Dartmouth College. Plus he plays an active role educating and mentoring the next generation of MBA students as an Adjunct Assistant Professor at NYU’s Stern School of Business and serves on the Board of Chautauqua Institution.
Barney Pierce is going to hold the same responsibility across Europe, the Middle East, Africa and Asia Pacific as interim Chief Business Officer, EMEA and APAC. And Darcy Rittinger will expand her role on the executive team as Chief Risk Officer.
Over 14 million customers benefit from Cover Genius’ consumer site XCover.com – which offers a streamlined online experience and handles customers’ needs from the initial sale through to administration and claims. And the service has resulted in an industry-leading post-claims NPS of +65 and is shown to reduce support tickets by 7x. Over the past 6 months, XCover.com added 6 million new customers and is projected to add 1 million new customers per month as more of the world’s leading brands see the value in providing customers with an intuitive online experience through embedded protection.
KEY QUOTE:
“Digital companies are increasingly turning their backs on traditional insurers and tapping insurtechs to protect their customers with tailored, embedded solutions. Cover Genius is at the forefront of this shift as the only embedded insurtech with global end-to-end capabilities that can bring any solution to market for a partner, regardless of location, language or currency. We look forward to expanding our team to bring the next 14M customers seamless embedded protection through XCover.”
— Angus McDonald, CEO and Co-founder of Cover Genius
